Sales Policy of Vynexsonali

Effective Date: January 8, 2025

Welcome to Vynexsonali! We offer a wide range of premium furniture and home decor items designed to enhance your living space. This Sales Policy outlines the terms and conditions governing purchases made through www.vynexsonali.com, our website. By placing an order with us, you agree to the terms outlined below.

1. Product Availability and Pricing

  • Product Availability:
    All products listed on our website are subject to availability. We strive to keep our website up to date with accurate product information, but items may occasionally become out of stock or discontinued. If an item you ordered is unavailable, we will notify you as soon as possible and offer a suitable alternative or refund, depending on your preference.

  • Pricing:
    Prices for products are listed in U.S. Dollars (USD) and are subject to change without notice. We strive to ensure that the prices listed on our website are accurate. However, in the event of a pricing error, we reserve the right to cancel or modify your order. If the price of an item is higher than expected, we will contact you to confirm whether you wish to proceed with the purchase.

  • Sales Tax:
    Sales tax will be applied to orders based on the applicable local tax rates for your shipping address. The amount of tax will be calculated and displayed during checkout.

  • Shipping Fees:
    Shipping fees are calculated based on the size, weight, and destination of your order. These fees will be displayed before you complete your purchase. Shipping costs may vary depending on the shipping method and location.

2. Placing an Order

  • Order Process:
    To place an order, simply select the products you wish to purchase and add them to your cart. Once you are ready to complete your purchase, proceed to the checkout page, where you will be prompted to enter your billing, shipping, and payment details. After reviewing your order, click the “Place Order” button to confirm the purchase.

  • Order Confirmation:
    Once your order is placed, you will receive an order confirmation email that includes details of your purchase, including the product(s) ordered, order number, and shipping information. Please review the confirmation carefully and notify us of any discrepancies.

  • Payment Authorization:
    Upon completing your order, your payment will be authorized, but not charged until the order is processed and ready to be shipped. We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options.

3. Order Cancellation

  • Cancellation Before Shipment:
    If you wish to cancel your order before it has been shipped, please contact our Customer Service team immediately at info@vynexsonali.com or call (321) 208-8215. We will attempt to accommodate your request, but cancellations cannot be guaranteed if the order has already been processed.

  • Cancellation After Shipment:
    Once an order has been shipped, it cannot be canceled. If you wish to return the product after it has been delivered, please refer to our Refund & Returns Policy for instructions on how to initiate a return.

4. Payment Methods

We accept the following payment methods for all orders placed on our website:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal:
    Secure online payment through PayPal.
  • Other Methods:
    Depending on your location, additional payment options such as Apple Pay or Google Pay may be available.

Payment details are processed securely using encryption technologies to protect your financial information.

5. Order Processing and Shipping

  • Processing Time:
    Once your order is confirmed, it will be processed within 1–3 business days. Custom or made-to-order items may take longer, and estimated shipping times will be provided at checkout.

  • Shipping Methods:
    We offer a variety of shipping options, including standard and expedited shipping. The available shipping methods and estimated delivery times will be shown at checkout based on your location and the items you are purchasing.

  • Delivery Times:
    Delivery times vary depending on your location and the shipping method selected. Once your order has been shipped, you will receive tracking information to monitor the progress of your delivery. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances such as weather delays or carrier issues.

  • Shipping Restrictions:
    We currently only ship to addresses within the United States. If you are located outside the U.S., please contact us at info@vynexsonali.com to inquire about international shipping options.

6. Returns and Exchanges

  • Return Eligibility:
    We accept returns on most items within 30 days of delivery. To be eligible for a return, items must be in their original, unused condition and in the original packaging. Please review our Refund & Returns Policy for full details on the return process and eligibility.

  • Exchanges:
    If you wish to exchange a product, please contact our Customer Service team. Exchanges are subject to product availability and will be processed once the original item is returned.

  • Damaged or Defective Products:
    If you receive a damaged or defective product, please contact us immediately. We will provide you with a return shipping label and a full refund or replacement. Please refer to our Refund & Returns Policy for more details.

7. Warranty and Guarantee

  • Product Warranty:
    Many of our products come with a manufacturer’s warranty, which covers defects in material or workmanship. Warranty details vary by product and manufacturer. Please refer to the specific product page for more information on warranties.

  • Satisfaction Guarantee:
    We are committed to ensuring your satisfaction with every purchase. If you are not fully satisfied with your product, please contact our Customer Service team so we can resolve the issue according to our Refund & Returns Policy.

8. Pricing and Promotions

  • Discounts and Promotions:
    From time to time, we may offer promotional discounts, sales, or special offers. These promotions are typically time-sensitive and may require the use of a promo code. Please be sure to check our website for any current sales and offers.

  • Limitations:
    Promotions and discounts cannot be combined unless otherwise stated. Discounts apply only to eligible products and may not be used on shipping fees or other non-eligible items.

9. Customer Support

If you have any questions about our products, services, or policies, our Customer Service team is here to assist you. You can reach us via:

We are committed to providing you with the best customer experience and will work diligently to address any issues or concerns you may have.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we handle sales transactions.